User Involvement Group
At Hartlepool and District Hospice we are always keen to receive comments, compliments or complaints about our services which will help us maintain high standards of care. We want to involve people who have accessed our care, in the development of our services.
User involvement helps us do this by giving those who have used Hospice services a forum to air their views. They may be patients, carers or professionals who have used one or more of the services such as the inpatient unit, day hospice, outpatient department or received bereavement counselling/support.
The User Involvement Group gives people an opportunity to air their views. It can involve being consulted on particular issues about the services we provide or being asked to be members of more formal groups. We want users to help us shape our patient care services to ensure we meet people’s needs.
The User Involvement Group meets at the Hospice, in Wells Avenue, every other month.
How can I contribute?
If you have accessed Hospice care either as a patient, carer or health professional you can be part of our User Involvement Group.
If you would like to join the group or want further information about User Involvement please contact us.